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At R/GA, we design businesses and brands for a more human future.

We are a global, award-winning Design and Innovation Studio. Our teams in Asia and Australia operate from Singapore, Tokyo, Sydney, Shanghai, Melbourne and Indonesia.

R/GA is looking for a Experience Design Director to join our growing Product and Experience Design (XD) team in Singapore.

Our XD department strives to make a difference in people’s lives. They create meaningful and delightful experiences that engage and empower people in their everyday lives. They know what makes an outstanding digital product; how it should look, feel and function. They are driven to relentlessly investigate where real-life human needs and business opportunities intersect.

We work in an environment that embraces collaboration across all disciplines. An environment that encourages people to push beyond the boundaries of convention in pursuit of truly visionary work.

As Experience Design Director you’ll work side-by-side with the industry’s brightest minds and lead projects hands-on while providing the necessary direction and mentorship to your team members and getting experience on accounts that push boundaries and set new standards.

On any given day you might

  • Lead multi-disciplinary teams in the creation of best-in-class user experiences
  • Define business opportunities and translate insights into customer-facing experiences
  • Enable the creation of concepts, personas, user journeys, storyboards, system maps, user flows, wireframes, design systems and prototypes (low and high fidelity).
  • Drive and incorporate ethnographic research and hypothesis testing 
  • Manage 2-5 direct reports
  • Provide leadership, training, and mentorship to fellow Experience and Product Designers
  • Represent thought leadership internally and externally
  • Influence and uphold an inspirational, people-first culture

You’d be the right fit if you

  • Strive to develop simple and elegant design approaches to complex design problems
  • Have an outstanding understanding and demonstration of human-centered design principles
  • Use insight and research to inform decisions and connect work to strategic outcomes
  • Lead by example and are comfortable working directly with team mates and clients
  • Are organised, able to act independently, and thrive in a fast-paced environment with varying challenges across industries
  • Are relentlessly focused on crafting meaningful experiences that add real value to people’s lives and measurably move businesses forward

You bring

  • Several examples of successfully launched projects which demonstrate strategic, conceptual and creative thinking
  • 7+ years experience in Product/Service/Experience Design
  • 2+ years of people management experience
  • Demonstrated ability to lead the design of large and complex systems of interaction
  • Ability to communicate with grace and stay calm under pressure
  • Proficiency in Figma/Sketch, Miro/Whimsical, Framer/Protopie, or Maze/AB Tasty

Hybrid Working & Benefits

  • People first culture: We trust our teams to know best how to deliver their best work – no matter if from the office or not.
  • You-do-You hybrid working model: We do not mandate office presence. 
  • Work-from-anywhere policy: We offer working from overseas for 30 working days/year.
  • Nevertheless, we’re doing our best to make our office a fantastic place to come together and collaborate. Including Friday Yoga, Mimosa o'Clock, PingPong Table, Juicy Wednesdays, amongst others.
  • R/GA provides extensive health insurance coverage for your and your family, including dental.

Diversity

No matter who you are, where you’re from, who you love, follow in faith, disability (or superpower) status, ethnicity or the gender you identify with (please do tell us your pronouns), you're welcome at R/GA. If you have any requests or requirements to support you throughout any interview process, please do let us know.